FAQ's

HOW TO PLACE AN ORDER?
Once you’ve finished adding items to your cart, simply click the “Check Out” button on the Shopping Bag page and follow the steps in our secure checkout process.

WHICH METHODS OF PAYMENT DO YOU ACCEPT?
We accept credit cards, debit cards, PayPal, and bank transfers (via PayPal).

HOW SAFE IS MY PERSONAL INFORMATION?
Our website uses Secure Sockets Layer (SSL) encryption to protect all personal information during the checkout process. For more details, please refer to our Privacy Policy.

HOW DOES SHIPPING WORK?
We work with trusted global suppliers and artisans to bring you unique products at great prices. Orders are shipped from various locations such as the USA, China, Germany, Thailand, Malaysia and more.

Most orders arrive in 7 - 20 business days, depending on your location. You’ll receive a tracking number once your order is shipped. Don’t worry if it doesn’t show up right away — your item is on its way!

We ship worldwide, so no matter where you are, you can shop with us. For full details, visit our Shipping & Delivery page.

WHAT IF I NEED SOMETHING?
No problem! Just contact us and we’ll walk you through the return or exchange process.

CAN I CANCEL AN ORDER?
Yes — cancellations must be made within 24 hours of placing the order. Email us within that time frame with your cancellation request and reason. Refunds are typically processed within 24 - 48 hours, depending on your payment method.